Businesses looking to go global rely on reliable VOIP conference phones to keep the wheels running smoothly. So do multinational corporations with sales offices and branches in cities around the world. Good VOIP conferences phones combine dependable performance with the features you need, but with so many options in the market how do you know what’s best for your organization?
Here are some useful pointers on what to look for so that you get the right VOIP conference phone for your business.
Acoustic clarity can make or break a conversation. Even the most robust technology fails if the basic clarity or sound quality falls short. Being able to decipher every word that various callers say is paramount, especially if it is a client call or a critical business meeting involving big stakeholders. Even for a routine sales call, the last thing you need is distortion or interference that will make the already challenging cross-cultural communication even harder.
VOIP conference phone manufacturers have invested in developing HD voice technology that can provide the backbone for high-fidelity calls that go up to 14 kHz. The quality is crystal clear, due to the noise reduction features.
Depending on the size of the room the VOIP phone needs to be used in, you will need to pick a different variant of the IP conference phone. For instance, the 12-foot or 4-meter microphone pickup on the Polycom® SoundStation® IP 6000 is best suited to small and medium sized rooms. For bigger spaces you may need to consider getting expansion microphones installed or choose their Polycom® SoundStation® IP 7000, which has a greater range (20 feet or 7 meters).
It is also important to know if the hardware will go well with your existing technology and platforms. High level of interoperability on different SIP call platforms is always recommended.
Many phones come with special features – pick one that has what you need and skip the ones with bells and whistles you can do without, if budget is a constraint. These add-ons can often be what cost you more. One such feature is a video integration option. If you are unlikely to use it much, there may not be need to fork out the extra for the option. On the other hand, if you feel this is something you may need in the near future, you may as well invest in it now rather than have to overhaul your systems a year or two down the line.
Some features that come in more advanced models may be a necessity. If you have the need to provide conferencing facilities for a large space, then a system like the Polycom® SoundStation® IP 7000 offers you the option to connect two such phones together to provide seamless coverage for that large area.
Having the possibility to plug in expansion microphones to improve the range or to accommodate more active members in the conference call, multi-unit connectivity, as well options to connect a mobile phone for connectivity – are features that most businesses end up using at one time or another. The flexibility serves to improve the longevity of the phone system, as it can adjust to your changing needs.
Get the selection right and you will be able to meet not just the current needs of your organization, but future ones too.